Contact information
We’re here to help
Have a question about your order, delivery, return or a product? Our team is happy to help. Reach us using any option below, and we’ll get back to you within 24 hours (Monday to Saturday).
Get in touch
Email: fymacart@gmail.com
Phone / WhatsApp: +91 8590838680
Support hours: Monday to Saturday, [08:00 AM to 6:00 PM IST]
(Closed on Sundays and public holidays. Messages sent then are answered the next working day.)
Business address:
Fyma Cart, Aluva
Ernakulam, Kerala, India.
Quick help with your order
Where is my order?
Once your order ships, you’ll receive a tracking link by SMS, WhatsApp and email. Orders usually arrive in 5–7 business days.
Want to cancel or change an order?
Message us as soon as possible with your order number. We can only cancel or edit orders that haven’t shipped yet.
Received a damaged, defective or wrong item?
Contact us within [48 hours] of delivery with your order number and clear photos and a short unboxing video. We’ll arrange a replacement or refund as per our Return & Refund Policy.
Need help with a return?
Please read our Return & Refund Policy first, then contact us with your order number.
When you contact us, please include
- Your order number (for example, #1001)
- The name and phone number used on the order
- A short description of the issue, with photos if relevant
This helps us resolve your request much faster.
We acknowledge complaints within 24 hours and aim to resolve them within 10 days.
Follow us
Instagram: https://www.instagram.com/fymacart/
Facebook: https://www.facebook.com/profile.php?id=61595617326928